woensdag 16 maart 2011

Delegation checklist

The following useful delegation checklist inspired on a similar checklist in the book "Management 3.0" by Jurgen Appelo (which I'm currently reading):

- are you delegating a discrete chunk of work? Is the work delegable at all?
- delegate to a person, or to a team? Explain why you are delegating to them.
- how much responsibility do you delegate? From "do it like this" to "do it anyway you want", with "let's work this out together" somewhere in between
- is the person(s) Aware of the problem or goal? Explain the why.
- does the person(s) have the Desire to carry out the task?
- does the person(s) have the Ability to carry out the task? Think skills, experience, but also tools and documentation etc.
- does the person(s) know when successfull? How are results demoed and how often. How is progress tracked?
- are budget, scope, time, and quality constraints clear?
- who is the problem/product/bsuiness owner to help out and answer questions?

When things do not work out as planned, don't shout at your team, find the item on the checklist you forgot (or add a new item to the checklist)!

A shorter version of the above is: is your delegated task SMART (specific, measurable, agreed, realistic, timebounded).

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